Privacy Policy

Effective Date: February 16, 2026

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Snipp.gg (the “Platform”). If you do not agree with this policy, please do not use the Platform.

Information We Store

We collect and store the following information to operate the Platform:

  • Email Address: Collected when you sign in via magic link to identify your account.
  • Snipp User ID: A unique ID for your account.
  • API Key: If you create one in the Developer Console.
  • Stripe ID: Your Stripe customer and/or subscription identifier.
  • Subscription Status: Indicates whether you are subscribed to Snipp+.
  • Account Creation Date: Timestamp of when your account was created.

Usage & Device Information

When you access the Platform, we may collect limited technical data such as IP address, browser type, device information, time zone, and interaction events (e.g., uploads, errors). This helps us secure the service, prevent abuse, and improve performance.

Uploads, Storage & Deletion

Uploaded files are stored in Cloudflare R2. All files are encrypted at rest using AES-256-GCM encryption. Files are transmitted over HTTPS. Each file is associated with your user ID in metadata for access control and ownership verification. Internal access is restricted to authorised personnel for operational needs only.

You can delete your uploads at any time. When you delete a file, it is immediately removed from our storage systems and from our CDN cache. Any remaining copies that appear after deletion are the result of your own device or browser caching, which we cannot control.

Content Responsibility

Snipp.gg does not scan or analyse your uploads with third-party moderation tools. You are solely responsible for the content you share. Content that is unlawful, infringes intellectual property rights, or poses risks to others may be removed if reported or required by law, in accordance with our Terms of Service. We will respond to valid copyright infringement notices in accordance with applicable law — contact [email protected].

How We Use Your Information

  • To provide, maintain, and improve the Platform and its features.
  • To authenticate users (e.g., via email magic link) and manage accounts and subscriptions.
  • To process payments and prevent fraud (via Stripe).
  • To communicate service updates, security alerts, and transactional messages.
  • To detect, investigate, and prevent abusive or illegal activities.
  • To comply with legal obligations and enforce our Terms of Service.

Third Parties & Processors

We use trusted providers to run the Platform. These may include:

  • Cloudflare: R2 object storage, CDN, DDoS protection, and related services.
  • Stripe: Payment processing and subscription management.
  • Email: Magic-link sign-in (we send a one-time link to your email).

These providers process data on our behalf and only as necessary to deliver their services. We do not sell your personal information.

Disclosure of Your Information

We may disclose information (i) to service providers as described above; (ii) to comply with applicable law, regulation, legal process, or governmental request; (iii) to enforce our Terms of Service; (iv) to protect the rights, property, or safety of us, our users, or the public; or (v) in connection with a corporate transaction (e.g., merger, acquisition), subject to appropriate safeguards.

Security

We use administrative, technical, and physical safeguards to protect your information. While we take reasonable steps to secure your data, no system can be guaranteed 100% secure, and transmission over the internet carries inherent risks.

Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds: your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests.

International Transfers

Your data may be stored or processed in countries outside the UK or EU, including in Cloudflare R2 data centers. When we transfer your personal data internationally, we use safeguards such as Standard Contractual Clauses approved by the European Commission to help ensure your data remains protected.

Your Rights (UK/EU Users)

If you are in the UK or EU, you have rights under the UK GDPR/EU GDPR, including the right to access, correct, or delete your data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

Related Policies

For copyright complaints, see our DMCA / Takedown Policy.
For details about your data rights under UK/EU law, see our GDPR / Data Rights page.

Contact Us

Questions or concerns about this Policy? Email us at [email protected]. To report security issues, email [email protected]. To report abuse or IP infringement, email [email protected].

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will update the "Effective Date" above when we do so.