Priority Minutes

Short videos on Snipp can stream through adaptive bitrate for fast seeking and multiple quality levels. Plus and Enterprise accounts get a weekly budget of priority minutes that route video to streaming, while everything keeps working once the budget is spent.

Plan Allowances

  • Free: Free videos play in standard quality. Priority streaming is a Plus feature.

  • PLUS: 300 minutes per week, with faster seeking and multiple quality levels on more of your videos.

  • Enterprise: 1,000 minutes per week. Contact us for more priority minutes.

How the Weekly Reset Works

  • Your 7-day window starts the moment you first stream a video, not on a fixed Monday-to-Sunday week. There's no shared reset day.

  • Once 7 days pass from the start of your window, your entire budget resets to zero at once and a fresh window begins on your next video.

  • Example: if your window started on Monday, all of your priority minutes are restored the following Monday, no matter when during the week you used them.

What Uses Priority Minutes

  • Only videos count. Images, screenshots, and other files never use priority minutes.

  • A video's duration is what's measured, not its file size. A short clip uses few minutes regardless of how large the file is.

  • A per-video length cap also applies: 60 minutes per video on PLUS and Enterprise. Videos longer than the cap always play in standard quality, no matter how much budget you have left.

When You Run Out

  • Nothing breaks. Videos still upload and play, just in standard quality served straight from storage without adaptive bitrate. It's a graceful fallback, not a block.

  • Check how many priority minutes you have left from billing settings.

  • The one exception is our Discord bot, which rejects over-budget videos because it can't generate thumbnails without streaming. Upload those through the website or API instead.

Need more minutes?

Running a project that needs more than 1,000 streaming minutes a week? Reach out and we'll work out a plan that fits.

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